Skynet Owner
- Total activity 16
- Last activity
- Member since
- Following 0 users
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- Votes 0
- Subscriptions 4
Activity overview
Latest activity by Skynet Owner-
Skynet Owner created an article,
What is a CAA record?
What’s a CAA record? A Certification Authority Authorization (CAA) record is used to specify which certificate authorities (CAs) are allowed to issue certificates for a domain. CAA records allow do...
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Skynet Owner created an article,
How to add a CNAME on Godaddy
CNAME records use a domain prefix, such as blog or shop, to connect your domain to a different domain name. If you need to add a domain prefix that connects to an IP address, add a subdomain instea...
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Skynet Owner created a post,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...
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Skynet Owner created an article,
How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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Skynet Owner created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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Skynet Owner created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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Skynet Owner created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
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Skynet Owner created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
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Skynet Owner created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more
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Skynet Owner created an article,
Welcome to your Help Center!
You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...